Bob and I did the first radio call in on Comcast on a cold December night two years ago.  We had an all star line up on the show including Mona “The Hammer Lady” Shaw, My Damn Channel’s Harry Shearer,  In January, I think it’s time to see just how much progress Comcast has made. Are they COMCASTIC?  Is your Dish service DISHriffic?  Let’s find out.

I am proposing we invite a few Comcast Executives to be on the radio show, which will give some of you a chance to call in and ask them questions about your Cable service, your Triple Play Package, or just to vent or rant about how good or bad you’ve been treated, over-promised or lied to.

Please blog your comments below and let me know some of the questions you want me to ask on the next radio show.

I’ll email everybody a few times in advance to let you know of the call in date for the radio show.

Remember;  If you’re Fed Up with Crappy Customer Service, if it’s Smelling a lot like Customer Circus… then Talk Back until you hear back.

– bart

Hi everybody. I just found a great place to post your RANTS about crappy customer service from Comcast or anybody else out there. Go here. http://www.trustlink.org

Step 1.) Register.  2.) Post your rant.  This is PART of the Better Business Bureau and the TrustLink service will certainly impact the online reputation of any firm.

So if you’re getting Customer Circus when you should be getting Customer Service…. you now have a new place to vent your rants.  Tell a friend about TrustLink, too.

– bartman