My birthday was a few days ago, so I bought a few toys and some things I needed for my computer. I bought the new Mac OS 10.6 Snow Leopard for my 24 inch intel based iMac. Immediately the speed was very notice-able. The bad news, I went to launch Parallels for Mac (version 3) and it crapped out. I had to get version 4.

No big deal. I upgraded on line for $79 bucks at their website. I paid the $79 and installed it. Then it sort of crapped out during the install. I could not get the Windows XP disc to work with this new install.

Their tech support was a bit convoluted and not easy to navigate. So for $29 bucks, you can talk to a live person. So I order that and I get the nine digit code to call in plus a phone number. but their phone number on the Acrobat PDF I got was disconnected.

What the F….. ?

So I go back to the website and finally find a number to call then, I call them and this horrible computer voice guides you through a few mazes of buttons and then tells me they are too busy and disconnects me.

Anyone else have any problems with this firm or any issues in upgrading your iMac? Let us know.

- bartman